Preparing For The Cable Guy
One of the first things you might do when moving to a new home is call your local cable company and request an installation. Having access to cable television and internet is important, so contracting for these services is a priority. The cable company will send out field service technicians to complete your installation, and it’s important that you are ready for these individuals to enter your home.
Here are three simple things you can do to prepare for the cable guy and expedite the installation process.
1. Make sure your animals are in a kennel or secured.
If you have a dog, then it’s important that you take the time to secure your animal prior to the arrival of your field technician. More than 4.5 million people become the victim of a dog bite each year, so it’s reasonable to expect your technician to be concerned about your animal when he or she enters your home.
Even if your dog has a sweet disposition, keeping him or her contained while your technician completes your cable installation will help speed the process since the technician won’t be worried about the activity of your dog.
2. Make sure your attic and outlets are accessible.
Your technician might need to access your attic in order to change splitter configurations, and it’s important that he or she has access to this area. Since many attic entries are located in closets, be sure that your closet is cleaned out before your technician arrives. Moving your entertainment center or desk away from the wall so that outlets are accessible is also advised.
Technicians are usually responsible for covering the cost of any damage they cause to your furniture or equipment while in your home, so having these items cleared out will help your technician more confidently complete your installation.
3. Have electronic equipment available to test your installation.
The last thing your technician wants to do is return to your home because your cable or internet isn’t working. Prepare for your installation by ensuring that you have a television and computer ready to test the installation once it is complete.
Having your electronic equipment unpacked and ready for use will allow the technician to troubleshoot any problems before leaving your home, and will ensure that you have access to the cable and Internet you requested.
Preparing for your field service technician’s arrival should be a priority. Make sure that your dog is secured, your attic and outlets are easily accessible, and you have electronic equipment on hand to test the installation, and you can make your technician’s job easier in the future.